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Support

Get help

Most problems have a quick fix. Start here.

iPhone not found

Unlock the iPhone and tap Trust. Use a cable that carries data, and try another USB port.

Setup code expired

Setup codes last 15 minutes. Get a new one from your dashboard and paste it into TMP Setup.

Install timed out

The profile must be installed within 8 minutes. Choose Try again in TMP Setup, then open Settings → Profile Downloaded → Install.

A Block hasn't ended

Blocks end over the internet. Connect your iPhone to Wi-Fi or mobile data. Apps return when it reconnects.

Undo setup

Restore the encrypted backup you made before setup. That removes TMP. Your iCloud data returns after you sign in.

See every step on the setup page.

Delete your account

Deleting your account is separate from removing TMP from your iPhone. Request deletion

Contact us

Email support@togglemyphone.com with your iPhone model and what you saw.

Never send passwords, setup codes or backups.

Accessibility

If a page or step doesn't work with your assistive technology, tell us. Read our statement